Unable to play video or content in lesson

1. Confirm your internet connection is stable and fast enough for streaming.
2. Clear your browser’s cache and cookies to remove corrupted data.
3. Update your browser to the latest version; supported browsers often include Chrome, Firefox, Edge, and Safari.
4. Disable any ad blockers, pop-up blockers, or browser extensions that may interfere with content loading.
5. Try switching to another supported browser or device to isolate the problem.
6. If on a corporate network, check with IT to ensure firewalls or security software aren’t restricting access to video streaming services.
7. If video issues persist, capture the error messages or screenshots and send them to LMS support for further troubleshooting.