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Unable to play video or content in lesson
- Confirm your internet connection is stable and fast enough for streaming.
- Clear your browser’s cache and cookies to remove corrupted data.
- Update your browser to the latest version; supported browsers often include Chrome, Firefox, Edge, and Safari.
- Disable any ad blockers, pop-up blockers, or browser extensions that may interfere with content loading.
- Try switching to another supported browser or device to isolate the problem.
- If on a corporate network, check with IT to ensure firewalls or security software aren’t restricting access to video streaming services.
- If video issues persist, capture the error messages or screenshots and send them to LMS support for further troubleshooting.
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